Training & Support
Training Methods
According to the Center’s competence services, Arcadia Sit is committed to providing a full range of end-user training services.
All of our dedicated training resources are highly skilled experts in knowledge transfer.
These members follow a continuous upgrade to keep up to all the characteristics of their occupation, in order to ensure a high level of quality.
Systematic Approach to Training Methodology
The systematic approach to training, or SAT, is an orderly and logical approach that is based on a methodology of training training programs.
This is useful in determining what people need to know and do in a specific job or a specific profession, providing preparation, experience, skills and aptitude for doing their business.
SAT focuses its attention on the work performance section, beginning with the identification of staff needs and ensuring that the training is achieved correctly.
Combined effort between staff of the operating line and training experts, who make available their methodological experience, is very important for the success of SAT.
Experts from the operating groups also provide the group’s expectations and needs for work. Identify the work that will be done and the norms against which the students will be judged.
The following table lists the training steps and defines how they will be implemented depending on the selected location.
| Training PAHSES | In Situ | Remote |
|---|---|---|
| Analysis | Direct interview with People | Production of the training Wireframe |
| Design | NA | Development of Training Material |
| Development | NA | Shared Presentations, chats and conference calls |
| Implementation | Training in the Classroom | Shared Presentations, chats and conference calls |
| Evaluation | Direct support to the people | Online Support, Chats, Conference Call |
